We guarantee your satisfaction!
That's why every item we sell is backed with a complete 7 day Satisfaction Guarantee.
If there is a problem with any ribbon, I will gladly replace with the same make, or an alternative make, or a FULL REFUND the choice is yours. I will of course require the faulty ribbon to be returned in order to obtain a refund from the manufacturers. In this case you should contact me on Tel: 0161 763 9535 for a Returns number and forward a printout and explanation of the problem, I would also recommend that you obtain a free certificate of posting for all items returned.